Live Chat
A direct support chat is available in the Eden AI dashboard. Send your question and our team will respond as soon as possible.Status Page
Check the current status of Eden AI services and subscribe to incident notifications: https://app-edenai.instatus.com/Dedicated Support with SLA
Dedicated support is available on the Advanced AI Platform plan and includes:- Dedicated support channel with SLA guarantees
- Help with debugging provider issues, routing decisions, and best practices
- Custom latency and cost optimization guidance
Professional Services
Need more than API support? Eden AI offers Professional Services with access to dedicated AI engineers who can help you:- Design and implement AI solutions tailored to your use case
- Productionize AI workflows with monitoring and safety controls
- Choose the right models and providers for your requirements
Professional Services are available on the Advanced AI Platform plan. Contact the team to learn more.